DMM: How does the distinction between MQLs and SQLs affect the lead nurturing process in CRM?
AARON ADAMSON & ALEX POLAMERO: ๐๐ผ Distinguishing MQLs from SQLs: A Game-Changer in Lead Nurturing and CRM ๐๐ผ
They say knowledge is power, and in the world of marketing and sales, this couldn’t be more true! Let’s dive into the intriguing world of marketing qualified leads (MQLs) and sales qualified leads (SQLs) and discover how they shape the epic battle for conversions!
MQLs, those curious prospects hungry for knowledge, stand at the beginning of their journey to enlightenment. They grasp the product or service at a basic level, but they thirst for more! They need the educational messaging that only the skilled marketers can provide.
On the other hand, SQLs, the true warriors of intent, have shown their undeniable desire! They’ve filled out forms, made calls, or expressed interest in webinars and whitepapers! They are battle-ready, prepared for the sales team to swoop in and seal the deal!
No lead starts as a mighty SQL; they must first brave the stormy seas of nurturing! Relevant content becomes their compass, guiding them through the treacherous funnel. Our valiant sales team, burdened by limited capacity, focuses their efforts on those SQLs who possess the greatest desire to purchase!
Tracking intent scores becomes our sword and shield, separating the wheat from the chaff! We identify those MQLs who stand on the precipice of SQL greatness. It is with these scores that we unlock the potential of our leads, unleashing them into the hands of our mighty sales warriors!
How do we ensure a seamless handover from marketing to sales, you may ask? At the core of every organization, lies the secret passage to success. We notify our sales team via email, CRM tasks, SMS, or even the modern marvel of WhatsApp, when a new SQL emerges! But wait, there’s more! Some companies have harnessed an extra step, known as the “sales accepted lead.” Here, our sales heroes review and formally accept the lead as an SQL before they make their move!
In summary, the distinction between MQLs and SQLs is the key to unlocking the true potential of our lead nurturing process. It allows marketing to educate and nurture a vast army of prospects, while our sales team focuses their battle-hardened might on those most ready to emerge victorious in the purchasing realm! Collaboration between teams is vital, as we forge the path to lead progression within our CRMs.
๐ช๐ So, my fellow marketers and sales warriors, let us unite in this epic quest! Embrace the power of MQLs and SQLs, understand their roles, and together, we shall conquer the realm of conversions! ๐ช๐
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