DMM: How do events and webinars, as CRM strategy, play a role in enhancing customer lifetime value?
AARON ADAMSON & ALEX POLAMERO: π Are you ready to unlock the full potential of your CRM strategy and skyrocket your customer lifetime value? π
Picture this: a discussion filled with insights on how events and webinars can revolutionize your business! From getting qualified prospects into your sales pipeline to cross-selling and upselling to your existing customers, the power of these immersive experiences is undeniable.
Webinars are not just about educating your prospects, but they also serve as a gateway to introducing new offerings to your loyal customers. Think about it – offering tailored solutions to your prospects’ specific pains and opening doors to exciting new opportunities for your customers. It’s a win-win!
But that’s not all! Let’s talk networking. Picture yourself at an event, surrounded by prospects, referrals, and influencers, ready to ignite new business opportunities. The power of face-to-face interactions is unmatched.
Different events cater to different audiences. Smaller boutique events for C-suites and webinars designed for director and manager levels. Tailoring the experience to the right people is the key to success.
And how do you drive people to these immersive experiences? Pay-per-click advertising comes to the rescue! Geo-targeting and interest targeting allow you to attract the right audience to your events. Tracking engagement post-event ensures you nurture leads effectively.
Are you ready for real-life success stories? Picture accounting firms introducing their clients to new advisory services through webinars. Envision a manufacturer unveiling exciting new product lines to their customers at a captivating event. The possibilities are endless!
But strategic planning is crucial. Events and webinars should align with your overall marketing goals and budget allocation. They are one touchpoint in your customers’ journey, paving the way for repeat and expanded purchases. It’s all about optimizing your future spending!
Tracking the customer journey and measuring profitability is the secret sauce behind the success of large Fortune 100 companies. It’s time to take a page from their book and embark on a journey of skyrocketing ROI!
π Ready to unleash the power of events and webinars? Let’s revolutionize your CRM strategy and boost your customer lifetime value together! π
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